#Amazon return for free#
#Amazon return free#

#Amazon return free#

Zara, H&M, J.Crew, Anthropologie, Abercrombie & Fitch and other chains are now slapping on fees of up to $7 to return items online some retailers have tightened their return windows.Ĭustomers sent back around 17% of the total merchandise they purchased in 2022, totaling $816 billion, according to data from the National Retail Federation. What items are eligible for a FREE returns option offers free returns on most items delivered to an address in the 50 United States.

Enter a location to find a nearby amazon return locations. Amazon is adding the badge to product listings on items with 'significantly higher return rates for their product category,' a spokesperson said. When you enter the location of amazon return locations, we'll show you the best results with shortest distance, high score or maximum search volume. Shoppers have become accustomed to endless free returns in recent years, but Amazon and other companies are trying to curb this customer habit.Īmazon also recently started flagging 'frequently returned' products on its website. The Information first reported on Amazon's fee. For information about products that cant be returned, see Items that Cant be Returned.

#Amazon return for free#

The company still offers a way for these customers to return stuff for free by bringing items to Whole Foods, Amazon Fresh, and Kohl's.

(Amazon owns Whole Foods and Fresh, and has a partnership deal with Kohl's.)Īmazon still offers free return options, and an Amazon spokesperson said the fee would apply to a small number of customers. You don't like it, just return it.īut not anymore: so many customers have buyers' regret, or simply bigger feet than they thought they had, that handling returns has become an expensive problem for the company.Īmazon will start charging customers a $1 fee if they return items to a UPS store when there is a Whole Foods, Amazon Fresh grocery store or Kohl's closer to their delivery address.

This is in line with our commitment to The Climate Pledge, to be net-zero carbon by 2040.Amazon will start charging a fee if customer return items to a UPS store when there is a Whole Foods, Amazon Fresh grocery store or Kohl's closer.Īmazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores.įor decades, Amazon built its business by creating shopping that was fast, ridiculously easy and, seemingly, error-proof. We are committed to reducing returns by helping customers make more informed shopping decisions, reselling or donating products wherever possible, and disposing of as few products as possible. Energy recovery is our last resort, both environmentally and economically. If recycling is not possible-for example, for hygienic reasons or because a product is too badly damaged-we will send a product to energy recovery, which turns the products into usable sources of energy. We first recycle products where possible. We consider recycling and energy recovery only after all of the above options have been exhausted. Our selling partners can also offer used products to customers through Amazon Renewed ( UK, DE, FR, IT, ES) or FBA Grade and Resell. In 2021, customers in Europe bought over 14 million products from Amazon Warehouse ( UK, DE, FR, IT, ES), and Amazon and our selling partners donated more than 13 million products, including technology products, appliances, and clothing, to charities across Europe. If a product doesn’t meet our standards for “new” goods, it will go through further inspection and, depending on its condition, could be resold as used through Amazon Warehouse, sold to liquidators, returned to the supplier, or donated to charity. Most returned products meet this bar and are put back on our digital shelves for other customers. To determine if a product sold by has a longer return timeline, locate the product type below.

Returned items are put through a detailed inspection process, and if the product meets our high-quality standards, the item is tagged as “new” and is re-listed for sale. Items shipped from, including Amazon Warehouse, can be returned within 30 days of delivery, with some exceptions: For information about products that cant be returned, see Items that Cant be Returned. So what happens to products once they’ve been returned? If however a customer is unsatisfied with their purchase, we offer a hassle-free return process.

That’s why we provide comprehensive product information, including photos, videos and customer reviews, to help customers make more informed buying decisions. Amazon charges you the cost of return shipping when the. At Amazon, we want customers to be completely satisfied with their purchase. If you are the recipient of a gift, Amazon will send you a gift card for the value of the returned item.